Support... plannedandcontract
maintenance services
Toensure thatmission-critical power&datacentre infrastructure is
operating to its full potentialWorkspaceTechnology’sSupport services
deliver a rangeof plannedpreventativemaintenance, 24/7emergency
callout andsite facilitiesengineers.
PlannedMaintenanceOverview
PlannedPreventativeMaintenance (‘PPM’) deliversa rangeof scheduled
maintenanceservices to installedequipment. All PlannedMaintenance
iscarriedout bycompetent and fully trainedengineers, toensure
that equipment isoperatingcorrectlyhelping toavoidunscheduled
breakdowns.
Plannedmaintenancebenefits include:
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Easier planningofmaintenanceandorderingof scheduled
replacement parts
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Servicecostsaredistributedmoreevenly
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Helps identifyproblemsbefore theyoccur
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Increasesequipment availability
ContractOverview
WorkspaceTechnologyprovidesacomprehensivebreakfixcallout service
for all critical equipment.
*Equipment replacement costswhenwithin theirwarrantyperiodare
inclusive. Thisexcludesconsumables, batteriesand lamps/bulbs.
**Excludesconsumables, batteriesand lamps/bulbs
***Excludes failureswhere the systemhasbeendamagedbyusersor
thirdpartiesor hasacall out due tocustomermis-operation. Damage
due topoor qualitywater, fire, storm, floodor act of naturewill be
chargeable. Full detailsare in thecontract termsandconditions
