UPS Systems

Onsite Maintenance Maintenance - Planned Preventative Maintenance

Onsite Maintenance Maintenance - Planned Preventative Maintenance

Expert planned preventative maintenance, emergency call-out, optimisation and enhanced support services.

Workspace Technology’s UPS maintenance services cover manufacturers including APC / Schneider Electric, Riello, MGE, Emerson and a broad range of third part UPS systems. Service options include annual inspections, load bank testing and UPS battery replacement.

Our UPS maintenance services include both planned preventive and unplanned emergency callout support.

Workspace Technology provides UPS maintenance service contracts to organisations across the UK. We can provide standalone maintenance of UPS systems or this can form part of an integrated service package including air conditioning, free cooling systems, chilled water, UPS, generator, fire suppression and associated mission critical infrastructure. In addition, our “optimised” maintenance service contracts can helps improve operational performance, reducing energy costs allowing clients to focus on their core ICT services.

Planned Preventative UPS Maintenance

All Planned Preventative Maintenance of UPS systems is performed by competent and fully trained engineers. PPMs should be carried out throughout the life of the facility, helping identify worn or out-of-date parts, enabling pre-emptive replacement to take place prior to component failure.

Regular PPM maintenance of UPS systems will ensure UPS equipment is operating correctly with up to date firmware helping avoid unscheduled breakdowns and associated downtime.

Planned Preventative UPS Maintenance is undertaken according to manufacturer’s recommendations or legislation and will vary between UPS types.

Emergency Callout UPS Maintenance Services

Workspace Technology offers a 24 x 365 unplanned emergency UPS Maintenance callout service designed to provide onsite attendance, diagnostics and repair in the event of equipment failure in between planned service visits.

UPS Maintenance Support Plan Options Include:

Standard Routine maintenance with access to our call-out service. All newly supplied products covered within warranty period.

Comprehensive Provides full service including call-out charges and equipment replacement both in and out of warranty subject to exclusions.

Callout service levels of up to 4 working hours can be achieved at all locations on the UK mainland through our network of field service engineers.

UPS Maintenance Frequency

Typical frequency of UPS maintenance PPM visits will be once or twice yearly depending on the usage and criticality of the system.

UPS Maintenance PPM Service Inclusions

UPS maintenance inspections will involve testing, inspection, adjustment, cleaning and lubrication as appropriate for all keys systems including, but not limited to:

  • Electrical voltage testing.
  • Inspection of sub-assemblies, wiring harnesses, contacts, cables and major components.
  • Check all nuts, bolts, screws and connectors for tightness and heat discolouration.
  • Inspect for broken, brittle, damaged or heat stressed components and cables.
  • Perform an operational test of the system, verify the output voltage and calibrate as necessary.

In addition, the service engineer will undertake an Internal Battery Maintenance Service:

  • Check battery mounting brackets and assemblies.
  • Inspect battery systems.
  • Clean and verify integrity of all battery terminal connections.
  • Measure and record relevant voltage levels and ambient conditions.

Battery Load Bank Testing

To ensure that the vital parts of your backup power protection system are functioning as intended, Workspace Technology recommends load bank testing as part of the annual planned maintenance visit. UPS load bank testing can be completed with existing critical load or to reduce risk to your site Workspace Technology can hire load bank equipment for the duration of the test. Read more ....

Click here to view our UPS Maintenance Service Schedule.

For more information on our full range of Data Centre UPS Maintenance Services please contact our sales team on 0121 354 4894 or send us a message.