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Support – Onsite Maintenance Services

Our Onsite Maintenance & Support Team delivers a comprehensive range of expert planned preventative maintenance, 24x365 emergency call-out, optimised support and a range of enhanced data centre services.

When it comes to supporting your critical infrastructure we offer a wide range of data centre services to suit your business’s demands. We are experienced and qualified to effectively support all your data centre equipment including; air-conditioning systems, chilled water systems, UPS, generators, fire suppression systems, environmental monitoring technology, DCIM and associated mission critical infrastructure.

Our core data centre services include;

Planned Preventative Maintenance Service Plans

Regular planned preventative maintenance helps improve system availability by undertaking manufacturers recommended inspections, adjustments, lubrication and replacements. It also assists in identifying undetected problems thus reducing the probability of unplanned equipment breakdowns.

Emergency Callout Services

Our Emergency Call Out service provides clients with the reassurance that a Field Service Engineer will be despatched to site in the event of an unplanned equipment failure to get your data centre back up and running as soon as possible.

Optimised Service Contract

Our Optimisation Services contract addresses data centre imbalances by fine tuning system settings and configuration arrangements with the aim of achieving optimum energy performance of your data centre infrastructure.

Enhanced Maintenance Support Services

Workspace Technology offers a wide range of additional enhanced data centre services designed to complement our core support services. Service plan options include, but are not limited to;

  • Generator Load Bank Testing
  • Fuel Polishing Services
  • Fire Suppression Room Sealing
  • ISO14644 Technical Cleans
  • Thermal Imaging Surveys

Don’t leave the performance of your data centre, comms room or server room to chance, contact us to ensure that you are protected from any unplanned downtime and are operating as efficiently as possible.

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