Products & Services > Maintenance & Support Services

Maintenance & Support Services

Workspace Technology is dedicated to delivering industry-leading data centre maintenance and support services for our clients across the UK. We draw upon our significant knowledge and expertise of mission critical and data centre environments, technology and operations to provide a collaborative approach to maintenance and support throughout the lifetime of your infrastructure.

Our Maintenance & Support Video

We deliver a comprehensive range of data centre maintenance services;

'Support' - Onsite Maintenance Services

Our Data Centre Maintenance & Support Services Team delivers a comprehensive range of expert planned preventative maintenance, 24x365 emergency call-out, energy optimisation and enhanced support services.

We support a wide range of mission critical technology including air-conditioning, chilled water systems, UPS, generator, fire suppression, environmental monitoring, management and associated mission critical infrastructure.

By combining traditional data centre maintenance with our Optimised Support Services Workspace Technology can reduce operational risks for Data Centre Managers whilst helping to improve energy efficiency. Ongoing energy improvements can range from 5% to 30% depending on the current performance of the data centre with typical average improvements in the region of 15%.

'Consult' - Consultancy, Audits & Survey Services

With over 10 years of experience of designing, building and managing mission critical data centre infrastructure, Workspace Technology’s ‘Consult’ service offers knowledgeable expert advice on all aspects of data centre design, providing a range of survey and audit services specifically focused on the optimisation of your data centre assets.

Our consultancy services cover an array of specialist data centre audits and survey services including Data Centre Optimisation Audit, Power Quality Surveys, PUE Assessments and Electrical Thermal Imaging, all designed to ensure that your infrastructure is operating as efficiently as possible.

‘Intouch’ - Remote Monitoring

‘Intouch’ is a 24/7 Remote Monitoring service designed to view your mission critical infrastructure. Our Technical Support Team will monitor and investigate alarm conditions as and when they occur, diagnosing, fixing where possible and arranging for site attendance when deemed appropriate by invoking the ‘Support’ contract SLA on behalf of the client.

Critical Facilities Management

Managing daily data centre infrastructure operational challenges associated with complex technology and multi-vendor relationships can be frustrating and time-consuming, depriving you of precious time to focus on what is important. Clients are challenged with maintaining a full range of data centre infrastructure while addressing budget pressures, critical project deadlines, and shortage of skilled resources. Opting to outsource the facilities management of your entire data centre environment, or parts thereof, to a trusted service provider is a smart alternative.

Why Use Workspace Technology for Mission Critical Maintenance & Support Services

Workspace Technology offers a balanced approach to Data Centre Maintenance & Support services helping to reduce operating costs.

    • We directly employ skilled data centre centric mechanical and electrical engineers
    • We have practical hands on experience of resolving a wide range of data centre issues
    • Energy efficiency is ingrained into our data centre design, build & management philosophy
    • We operate our own colocation data centre and therefore share the same experiences as our clients
    • Workspace Technology’s track record of success is second to none
    • Workspace Technology have contributed to a combined energy reduction of over 5MW over the last 7 years
    • We currently produce >£5m of ongoing annual operational saving for organisations across the UK

Contact us to discuss your data centre, server or computer room maintenance & support service requirements to put you ahead of your competition when it comes to world-class mission critical infrastructure.

Take a look at our brochure to find out more.