A combination of good design and planned preventative maintenance helps improve system reliability and increase system availability to the ideal figure of 99.999%. However in the real world where system failures are a reality, Workspace Technology recommends the implementation of onsite emergency callout break fix support contracts.
Workspace Technology offers a range of Standard, Premium and Comprehensive, next day to 24/7 service level options.
|Standard||Routine maintenance with access to our call-out service. All newly supplied products covered within warranty period.|
|Premium||As Standard but inclusive of callout charges when newly supplied equipment is within the warranty period|
|Comprehensive||Provides full service including call-out charges and equipment replacement both in and out of warranty.|
*Please refer to service contracts for full terms and conditions.