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24/7 Remote Management With InTouch
- What is InTouch?
- What are the benefits of implementing InTouch to monitor your data centre?
- How can InTouch help you to maximise the efficiency of your data centre?
Workspace Technology is a UK-based provider of expert data centre solutions for a variety of sectors, including the defence, healthcare, retail, education, local authority and blue light industries. Not only do we design, build and maintain high-quality, secure data centres, as well as server and communications rooms, we also provide unmatched services. One of these services is our innovative, 24/7 remote monitoring software, InTouch.
What is InTouch?
InTouch is a reliable, technologically advanced platform designed to remotely monitor and manage your data centre. This service allows you complete visibility into your mission-critical infrastructure, detecting and fixing issues or inefficiencies before they become a problem. With years of experience in the data centre industry, Workspace Technology has all the knowledge and expertise to assume responsibility for the management of your assets. InTouch gives us the ability to look after your data centre infrastructure whenever and from wherever, with the option to fix certain issues from the dashboard or arrange site attendance.
InTouch is made up of 3 elements, “Mobility” functionality, “Monitoring” functionality and “Insight” capability. The Mobility App support a range of different functions, including alarm notification, dashboard and historical views, device and sensor data, as well as other useful information about the performance of your infrastructure. This functionality also allows users to get access anytime, anywhere. The “Monitoring” functionality is very much eponymous, allowing our team to watch your data centre infrastructure, promoting a faster time to resolution of any issues, as well as alarm management, incident tracking, remote troubleshooting, and the ability to dispatch a service engineer. InTouch’s ‘Insight” capability provides a range of analytics, such as statistics of alarms and incidents, a summary of connected assets, UPS age and efficiency and asset performance indicators (KPI’s). By monitoring your data centre remotely with InTouch, you can operate consistently at peak performance, reduce energy consumption and achieve tangible reductions in data centre carbon emissions.
What Are The Benefits Of InTouch?
- InTouch covers all aspects of essential data centre infrastructure, including cooling, fire suppression, UPS systems, power, energy usage and environmental and security monitoring.
- It means that internal staff can focus on the main business operations rather than data centre monitoring.
- InTouch provides you with proactive insights to help you eliminate inefficiencies and maximise your return on investment.
- Short and long-term performance degradation can be detected and corrected, which enables better-informed critical infrastructure planning.
How Can InTouch Help You Maximise The Efficiency Of Your Data Centre?
By detecting problems or inefficiencies as soon as they arise, InTouch reduces the risk of breaches or downtime. Combining this with proactive and reactive responses means that issues can be dealt with before they lead to other inefficiencies. InTouch also provides other useful insights, such as battery age, statistics of alarms and incidents, cooling and energy performance, and recommendations on how to improve your data centre infrastructure to make it more efficient.
Workspace Technology’s Other Remote Monitoring Solutions:
We are able to scale InTouch to align perfectly with your exact business requirements! We also offer another remote monitoring solution, EcoMeasure, our Energy Performance Monitoring of Critical Power systems. With our available solutions, Workspace Technology can support your entire data centre infrastructure, helping you to stay operating at your most efficient.
From construction to deployment and maintenance, you can rely on Workspace Technology for efficient data centre monitoring with our innovative InTouch software. For more information on InTouch or our other remote monitoring solutions, please call our expert Sales Team on 0121 354 4849 or click here to contact us at Workspace Technology.